Jewelry Trends is the home of diamond jewelry, engagement rings and earrings, as well as many other types of fine jewelry.
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 Customer Service        

  1. Who is Jewelry Trends?
  2. Contact Information
  3. Payment
  4. Shipping
  5. International Orders
  6. How are you able to offer your merchandise at such low prices?
  7. Privileges Club Points
  8. Do I have points already?

  1. Who is Jewelry Trends?

    Jewelry Trends is run by a family-owned jewelry company. We are a team of experienced and passionate professionals. Our belief at Jewelry Trends is to provide the customer with the ultimate in style and quality at the lowest possible price. Our pride stems from customer satisfaction and it is this that motivates us to provide top products.

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  2. Contact Information

    Please feel free to contact us if you have questions, or just to let us know how we're doing

    Adress
    Jewelry Trends
    950 79th Terrace #2
    Miami Beach, Florida, 33141
    United States

    Email:
    Click here to contact us.

    Phone
    Toll Free: 1-800-495-3081
    skype name:online_customer_service

    Customer Service hours
    Monday - Tuesday, 9 AM to 1 PM (EST)
    Wednesday and Thursday, 9 AM to 6 PM (EST)
    Friday, 9 AM to 1 PM (EST)
    CLOSED on Saturdays, Sundays and National Holidays.

    Location
    We only ship orders by mail, and do not offer over-the-counter sales

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  3. Payment

    We accept payment in the following forms:

    Credit Card
    We accept Visa, Mastercard, American Express, and Discover.

    PayPal

    Money Order

    If you wish to pay by money order please complete the shopping cart checkout and mail payment to:

    Jewelry Trends
    950 79th Terrace #2
    Miami Beach, Florida, 33141
    United States

    Be sure to write the order number on your check.

    EU Customers
    We accept wire transfers, free of charge. If your wish to pay by wire transfer please complete the shopping cart checkout and select as payment method Multipay and Overboeking (wire transfer)

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  4. Shipping

    We ship orders within 3-5 business days, and often sooner. We offer free shipping and insurance for all US orders over $100.00 Shipping Europe is free for all orders over $150 and for alle other countries for all orders over $250.



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  5. International Orders

    We accept payment for international orders via credit card, Paypal , Western Union, or wire transfer, next to mentioned payment methods we also accept bank transfers from our european customers.

    Please note that we cannot be responsible for import tariffs, customs fees, or shipping delays due to international shipping, and if a customer refuses shipment for any reason we will deduct any actual shipping, customs and other costs incurred by us from any refund that is given.

    If you are located in a country that we do not currently ship to and would like to order our products, please email us. We review such requests on a case by case basis.

    COUNTRY EXCLUSIONS

    We currently do not ship to Brazil, Nigeria, India, Indonesia, Pakistan and Russia. Please note that we reserve the right to refuse any International Order as per our discretion. In the event that we are unable to ship to your country, we will inform you immediately.



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  6. How are you able to offer your merchandise at such low prices?

    The Internet is the key. Jewelry Trends does not have the overhead of a large retail staff. Instead, we have a well-trained customer service team that can, via the Internet, respond instantly to your needs over the Internet.

    As an online store, Jewelry Trends is able to offer merchandise to anyone with Internet access, not just those customers within driving distance of a single retail outlet.

    Jewelry Trends offers a vast selection of jewelry. But we tie up far less money in inventory, because selling over the Internet enables us to manage our inventory more efficiently. So, again, our operating costs are lower.

    Jewelry Trends does not have the advertising costs connected with doing business the traditional way. Instead of printing and mailing catalogs, we can send you personalized email featuring the jewelry that most interests you. And there's no postage.

    The Internet makes it easy for you to buy and easy for us to serve you. We save. You save. To find out how much, search for a piece of jewelry using the "Shop By Price" on the left of the screen.



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  7. Privileges Club Points

    Privileges Club Points is Jewelry Trends way of showing you our appreciation for shopping at Jewelry-Trend.com. You earn points for every dollar you spend on merchandise at Jewelry-Trends.com. Once you accumulate enough Privileges Club Points, you can redeem them for your favorite products on our Web site. The more points you have, the more savings you earn.


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  8. Do I have points already?

    Great news. Jewelry Trends.com valued customers have been accumulating Privileges Club Points with each purchase they've made since Privileges Club Points were introduced in our store. Log in and check your balance today. All new members receive 100 welcome points for free.



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